By downloading, browsing, accessing or using this mobile application/Website www.tashyeed-app.com (“Panel”), User(s) agree to be bound by these Terms and Conditions of Use. Tashyeed E-commerce L.L.C. (“Tashyeed”) reserve the right to amend these terms and conditions at any time. If User(s) disagree with any of these Terms and Conditions of Use, User(s) must immediately discontinue access to the Panel. Continued use of the Panel will constitute acceptance of these Terms and Conditions of Use, and as may be amended from time to time.


In these Terms and Conditions of Use, the following capitalized terms shall have the following meanings, except where the context otherwise requires:

"Account" means an account created by a User on the Panel as part of Registration

"Redemption" means the act of redeeming such Service according to the Terms and Conditions

"Register" means to create an Account on the Mobile Application.

"Services" means all the services provided by Tashyeed via the Panel to Users, and "Service" means any one of them,

"User(s)" means users of the Panel, including guest(s), consultant(s), contractor(s) and other people who are permitted to use the platform through the Main User.

"Main User": is the person who creates an account on the Panel to use it for the purpose of entering the platform or using its services.


3.1 The terms and conditions are applicable on the use of any Services and/or the Panel and the making of any Redemptions.

3.2 The Panel, the Services and any Redemptions are intended solely for the personal use. We make no representation that the Services are available or otherwise suitable for use outside of the State of Qatar. Notwithstanding the above, if User(s) access the Mobile Application, use the Services or make any Redemptions from locations outside State of Qatar, User(s) do so on its own initiative and are responsible for the consequences and for compliance with all applicable laws.

3.3 The Panel, the Services and any Redemptions are for User(s) non-commercial, personal use only and must not be used for business purposes.

3.4 To register on the platform, we will need to be provided with some information, and your registration on the platform will not be accepted if the necessary information is not provided to us. We have the right to refuse any of the registration processes without giving reasons. We also have the right to perform the necessary checks to confirm your identity and registration requirements. We reserve the right to prevent User(s) using the Panel and the Service(or any part of them) and to prevent User(s) from making any Redemptions. done

3.5 To use the Panel or Services or to make Redemptions, User(s) will require Internet connectivity and appropriate telecommunication links. User(s) acknowledge that the terms of agreement with User(s) respective mobile network provider ("Mobile Provider") will continue to apply when using Panel. As a result, User(s) may be charged by the Mobile Provider for access to network connection services for the duration of the connection while accessing the Panel or any such third-party charges as may arise. User(s) accept responsibility for any such charges that arise.

3.6 By uploading any content that shall include and not limited to data, files, drawings, and information ("Material") on the Panel, User(s) admit that User(s) are the owner of the Material, or have proper authorization from the owner of the Material to use, reproduce and distribute it. User(s) hereby grant us a worldwide, royalty-free, non-exclusive license to use the Material to promote any products or services.

3.7 The Services provided on the Panel depend on the data, files, drawings and information uploaded, recorded and provided by the User(s). The Panel and Tashyeed shall not be responsible for the failure to upload, record or provide the platform and any wrong or incomplete data or download any of the Material from the Panel.

3.8 The Panel and Tashyeed bear no responsibility for preserving the data, files, drawings and information that are uploaded, recorded and provided by the Main User or User(s). The Main User and User(s) are obligated to take the appropriate mean to preserve the data, files and information.


4.1 User(s) must Register and pay the regular membership tomake a Redemption from the Panel.

4.2 By making any Redemption, User(s) acknowledge that the Redemption is subject to these Terms and Conditions of Use.

4.3 Any attempted Redemption not consistent with these Terms and Conditions of Use may be disallowed or rendered void at Tashyeed’s sole discretion.

4.4 its restricted to use any Service rendered through the Panel for commercial purpose.

5. Trial version of the Service

5.1. Before the Subscription/Membership is concluded Tashyeed may enable the Trial version of the Service to the Main User through the Panel, to the extent defined by Tashyeed.

5.2. By completing the registration form on the Panel as specified in it the User accepts the terms of providing the Trial version of the Service, which are governed by these Terms and Conditions.

5.3.Trial version of the Service is provided to the User(s) for the period specified by Tashyeed.

5.4.The User(s) using the Trial version of the Panel/Service is entitled to save data, but only for the purpose of verifying system functionality. The User(s) takes into consideration, that Tashyeed is not responsible for accessibility and preservation of data saved by the User(s) by using the Trial version of the Service.

5.5. Prior to the expiration of the Trial version of the Service, Tashyeed shallenable the transfer to the paid version of the Service to the Main User and provides him with nonbinding payment information. By paying the price the Service will activate in agreed extent and data saved by the User(s) in the Trial version of the Service will be transferred to the paid version of the Service. In case that the Main User does not use the option to transfer to the paid version of the Service, the provision of the Trial version of the Service ends when the period, for which the Trial version of the Service was provided to the User(s), expires

5.6.The User(s) takes into consideration that data saved by the User(s) in the Trial version of the Service will be after expiration of the period, for which the Trial version of the Service was provided, irretrievably erased. The User(s) will be informed of date ofexpiration of the Trial version of the Services and deletion of the data after its termination by e-mail.

6. Changes

Tashyeed reserves the right to change, modify, add or remove any Service(s) or/and any of these Terms and Conditions in its sole discretion at any time and without prior notice. Please check these Terms and Conditions periodically for any modifications. User(s) continued use of the Panel following the posting of any changes will mean that User(s) have accepted and agreed to the changes

7. Content and limitations on use

All content contained on or accessed from the Panel, including text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, videos, images, applications, programs, code and other information (collectively, the "Content"), including but not limited to the design, layout, “look and feel” and arrangement of such Content, is owned by Tashyeed or its licensors and is protected by copyright, trademark and other intellectual property and unfair competition laws.

User(s) may not copy, display, distribute, modify, publish, reproduce, store, transmit, post, translate or create other derivative works from, or sell, rent or license all or any part of the Content, products or services obtained from the Panel in any medium to anyone, except as otherwise expressly permitted under these Terms and Conditions, relevant license or subscription agreement or authorization by us.

User(s) may not reverse engineer, disassemble, decompile or translated any software in the Content, or otherwise attempt to derive the source code of such software without our prior written permission. User(s) may not engage in systematic retrieval of Content from the Panel to create or compile, directly or indirectly, a collection, compilation, database or directory without our prior written permission.

User(s) may not use the Panel to publish or distribute any information or movables which is illegal, which violates or infringes upon the rights of any other person, which is defamatory, threatening or vulgar, which contains errors, viruses or other harmful components, or which is otherwise actionable at law.

Tashyeed may provide any of the additional or specialized Service(s) provided that the Main User or User(s) concludes a service contract to obtain this Service in exchange for a fee decided by Tashyeed.

The User(s) takes into consideration and agrees that Tashyeed may for serious reasons temporarily cease to provide the Service, especially in cases such as to prevent cybernetic attacks, if necessary, or in case of serious malfunction of the Service, which needs to be resolved by necessary shutdown. Notification informing about interruption of the provision of the Service may be send to the Client. Tashyeed is obligated to take reasonable means to create adequate operational and safety measures to minimize potential malfunctions or limited or full unavailability of the Service.

8. User(s) Obligation

8.1.The User(s) shall not use the Service in conflict with generally binding legal regulations.

8.2. Your responsibility to maintain the privacy and to restrict unlawful access to and use of your account and password, and agree to take responsibility for all activities that take place in the name of your account and your password.

8.3. Agree to notify us immediately of any unauthorized use of your password or account or any other violation of the criteria for safe use of the site.

8.4. Provide complete, true, accurate and current information about yourself and your use of the services as specified by us. Upon request of Tashyeed, the User shall provide necessary cooperation while fixing malfunctions or adjusting of Service.

8.5. Not to disclose to third parties (except as necessary or what is specified by us) the user information provided to you.

8.6. Cooperate with any request(s) from us to obtain additional information regarding your eligibility and use of our services.

8.7.To adopt the Service(s) User(s) abide to provide Tashyeed with the necessary information(s) to render its Service(s) and to achieve the purpose of the Service(s), that the Client shall provide true, accurate and current information.

8.8. If the information provided is not complete or useful or Tashyeed is not able to use it, the later shall not be obliged to render the Service, therefore, Tashyeed may revoke the service or dismiss the order at any time in our sole discretion. By Posting a Submission, User(s) also warrant and represent that User(s) own or otherwise control all of the rights to grant Tashyeed and its staff including, without limitation, to utilize the Material, amend it or to delete it from the Panel.

8.9.Without prejudice to any rights or remedies or without any liability towards you, we have the right to limit, suspend or withdraw your access to or use of the services or cancel the request for any products and / or delete the content provided by you at our own discretion. For the avoidance of doubt, any sums/membership fees paid shall not be reimbursed.

8.10. User(s) acknowledge and pledge User(s) full liability to the data, files, drawings and information that are uploaded, recorded and provided by the Main User or User(s) on the Panel, and it’s to compline to all the technical, professional conduct, conditions, specifications and the its compliance with regulations and laws, Tashyeed is free of liability and User(s) wave any right to take any action against Tashyeed.

8.11. Should the User(s) violate the obligations imposed in the Terms & Condition and this paragraph, Tashyeed does not bear any liability for damages, that occurs to the User(s), and the User(s) is solely responsible for damages, that occur to Tashyeed or third parties. Violation of these obligations, furthermore, establishes the right of Tashyeed to terminate the Account. If the User(s) discovers that there may be access to the Panel/Service by third parties due to the leakage of information about access to the Panel/Service, the User(s) shall report this fact to Tashyeed via e-mail.

9. Prohibitions

1- User(s) shall be prohibited from committing any of the following:

2- Putting any inappropriate content within the customs and traditions recognized, prohibited or violating according to the laws in force in the State of Qatar

3- Develop any content or materials that may threaten national security.

4- Content or materials that may be promoted or included in gambling.

5-Take any action that would reduce Panel evaluation and rating systems

6- Posting wrong, inaccurate, misleading, deceptive, defamatory, or similar content.

7-Transfer your account to another party without obtaining our prior written approval

8-Spreading Spam or similar e-mails.

9-Spreading viruses or any other technology that may harm our services or the interests of other users or their properties.

10. Membership/Subscription Price

10.1 The Main User is obliged to pay the price for using the Service based on the packages set according to the price list issued by Tashyeed.

10.2 The payment shall be done via credit card or other payment method used by method used by Tashyeed to sign up to use the Service (i) provided through web interface and (ii) provided on the monthly subscription will automatically be charged 30 days from the date the Main User signed up to use the Service. If the Main User wishes to avoid being charged for the Service, the Main User will have to cancel the subscription (15) days prior to the auto-renewal of the Service use

10.3 The Main User may change his subscription online by simply signing in to the account and proceed according the internal procedure. To avoid getting charged for the next billing period, the Main User has to cancel the subscription before the renewal date. If the Main User cancels his subscription before the renewal date, his subscription will stop at the end of the current billing cycle

10.4 The order of any Service can be cancelled without additional charges before the payment has been cleared to Tashyeed‘s account. For downloadable products, Tashyeed shall not be responsible nor liable to maintain the downloadable Material during the subscription nor after termination or cancelation of the account

10.5 For more information, please refer to the return policy or email us at: legal@tashyeed-app.com

11. Payment Conditions

11.1 The billing period for Service(s) concluded for a definite period of time is the period (number of months). Tashyeed must be paid for its service in advance (14) calendar days before due date for the Services subscribed for on the Panel.

11.2 In case the subscription is concluded for a definite period of time, before that period expires the Main User must renew its membership/subscription by paying to Tashyeed for the Services for the same period of renewal. In case the price for the Service is paid in accordance with the payment information, the period of provision of the Service will be automatically extended.

11.3 In case of delay in payment of the price for the Service, Tashyeed shall be entitled to terminate the account of the Main User. If the Main User is in delay with any payment, Tashyeed is entitled to suspend or limit the provision of the Service until the full payment of the debt. For the period of suspension or limitation of provision of the Service, the Main User is still obliged to pay the price of the membership. Repeated delay in payment on the side of the Main User is considered as a substantial breach that grant Tashyeed to terminate the account and blacklist the Main User from using the Panel further.

11.4 By purchasing a Subscription, you agree to the foregoing subscription charges being charged to the card on file on a recurring basis until you cancel the Subscription. Subscriptions are continuous and automatically renew unless you cancel or we terminate your account. To cancel your subscription, please send an email with the subject "Cancel subscription autorenewal" to info@tashyeed-app.com; the Main User will not be entitled to be refunded any amount paid.

11.5 Prices and terms for subscriptions may change at any time. The price and terms in place when you made your initial purchase or when your subscription last renewed will stay in effect for the duration of that subscription period, but new prices and terms may apply to renewals or new subscriptions. Tashyeed will give you reasonable notice of any change in price or terms before they go into effect. If you do not want to renew your subscription under these new prices or terms, you may cancel your subscription as described above.

11.6The User(s) uses the Service AS IS. Incompatibility with other software, hardware configuration or partial misfunctionality does NOT entitle the Main User to cancel the subscription/membership nor get a refund.

12. Other terms and conditions

Additional terms and conditions may apply to the Service(s), or a specific feature of the Panel, regarding subscriptions or contracts with legal entities. These Terms and Conditions of use shall be deemed to be binding on them, and in the event of a conflict, the Agreement will have priority over the Terms and Conditions.

13. Links

The Panel may contain links to Third-party websites or resources or application. Tashyeed is not responsible for the availability of external sites or resources associated with the Panel, and does not endorse any content, advertising, products or other materials on or available from these sites or resources. Relation between User(s) and Third-party are independent, Tashyeed is not a party to and do not bear responsibility in the event of interruption to Third-party service or Tashyeed’s services affected as a result to that.

14. Systems reliability

Tashyeed aims to keep the Panel available twenty-four (24) hours a day, seven (7) days a week. However, Tashyeed shall not be liable for lost or malfunction of the service

15. Disclaimer and liability

Neither Tashyeed nor its employees or licensors makes any warranty whatsoever, including without limitation, that the operation of the Panel shall continue to run without interruption or error-free; or that any defects will be corrected; nor is it free from viruses or other harmful components; or regarding accuracy, completeness, reliability, availability, relevance, quality, or noninfringement.

You expressly declare that the Panel is a display and marketing platform, and that you acknowledge that Tashyeed does not bear any responsibility for data, files, drawings and information that are uploaded, recorded and provided by the Main User or User(s) on the Panel, and it’s to compline to all the technical, professional conduct, conditions, and specifications, and that you bear the responsibility to verify their quality and conformity to the specifications. Using the Panel is considered to be a complete and final waiver of any claim for compensation or legal right against Tashyeed.

User(s) expressly declare that the use of Panel and all content and Material included in it or that can be accessed from it are used "as is" and without warranties of any kind, and User(s) are personally the responsible for the use of Panel and its content and Service(s). Tashyeed and its affiliates do not bear any responsibility, which includes and is not limited, to commercial loss or loss of profits, direct or indirect damage, due to any of the Service(s) rendered that include and not limited to the following:

1. Downloading data, files, drawings and information that are uploaded, recorded and provided by the Main User or User(s) on the Panel.

2. Tashyeed is not responsible for direct / indirect damages resulting from the provision of Services, that includes and not limited to lost profits, loss of revenues, loss of data, financial or any indirect, special or consequential damages.

3. User(s) admit and takes into consideration that even with Tashyeed’s best effort, it is possible that a long/short– term unavailability of the Service may occur, which is caused by circumstances outside of Tashyeed’s sphere of influence (e.g. internet connection failure). The User(s) therefore agrees to and undertakes that all reasonable efforts to protect his data stored within the Panel/Service, that include keeping a backup by the suitable mean for him.

4. You also completely and irreversibly waive and waive your right to return to the platform and its directors, employees and owners in any legal or judicial process

5. The User(s) agreed to that the total liability of Tashyeed for any claim made on basis of legal relationship arising from the Panel/Service and the maximum amount of damages shall not exceed and is limited to the amount equivalent of ONE month paid amount of the Service.

16. The protection of personal data

16.1 The User(s) declares that he is aware of his legal obligations as an administrator of personal data of the Users and clients. Method and processing of personal data of these entities within the Panel/Service is determined by the User(s). Tashyeed does not bear any responsibility for proper fulfilment of legal obligations of the User(s) as a personal data administrator and uploaded Material.

16.2 All data are collected by Tashyeed from the User(s) for the purpose of providing Service, improving its quality and sending commercial and marketing notifications only; that shall include and not limited to name, surname, billing address, e-mail, phone number, information on use of the Service/Panel.

16.3 Tashyeed undertakes that he will not provide any information provided by the User(s) during the activation of User Account to any third party, unless it was obligatory or required by Law/Governmental entity.

16.4 Clients data are stored in electronic systems of the Provider for the duration of the contractual relationship. After the termination of the account or membership/subscription Tashyeed shall not be responsible nor obliged to store the data except for regulatory compliance only

17. Indemnification

User(s) hereby agree to indemnify and hold Tashyeed, its directors, officers, shareholders, predecessors, successors in interest, employees, agents, suppliers and licensors harmless from and against any and all third-party claims of liability, losses, damages and costs, including, without limitation, reasonable attorneys' fees, arising out of or in connection with User(s) use of or inability to use the Panel or its Content, products or services.

18. Compliance

User(s) agree to comply with all relevant laws and regulations that apply to User(s) use of the Panel and its Content and services, and obtaining licenses and approvals - if necessary or required -.

19. Force Major

Neither party shall be liable for the delay in the delivery of the request of the non-delivery of the request for reasons of force majeure, and in order to clarify that the force majeure event here means to either party any circumstances beyond his reasonable control which affect the performance of his obligations under this contract, including natural disasters and adverse weather conditions, serious fires, traffic accidents of first party personnel, serious accidents leading in traffic interruption and obstruction of traffic, storms, floods, lightning and earthquakes.

20. Languages of the Agreement

The Terms and Conditions is drafted in Arabic and English, and in the event of any inconsistency between the two languages, the Arabic language shall supersede.

21. Governing law and venue

All matters relating to User(s) access to or use of the Mobile Application, the Services rendered, including all disputes, shall be governed by and construed in accordance with the laws of the State of Qatar. The exclusive jurisdiction and venue with respect to any action or suit arising out of or pertaining to the subject matter hereof shall be the courts of the State of Qatar.